Privacy policy
Frantzi LLC a USA company, takes your data protection rights and our legal obligations seriously. This Privacy Policy ("Policy") describes how we use your personal data collected via www.frantzi.com ("Website"), and by other means (e.g., via social media, cookies, etc.). Please read this Policy carefully.
1. Personal Data We May Collect About You
Users of the Site may be asked to provide certain personally identifiable and government authorized information that shall be used to contact, identify and verify you. Personal identifiable information may include, but is not limited to, your name, age, email address, postal address, and phone number (“Personal Information”). By visiting or using the Site, you understand that your information may be relocated to our databases and our suppliers, third-party vendors, and our business partners. We may from time to time obtain personal and non-personal information about you from third party sources and add it to the corresponding account information. This includes address information, purchase history, and demographic information. If you Register for the Site through a social media account such as a Facebook function, or use a social media account to Register on the Site, you are aware and accept that we may access and use information from that social media platform, in respect to their policies.
2. Minimum Age
Protecting the safety and privacy of children is very important to us. We do not accept registrations or orders submitted by, and will not knowingly collect or use personal data from anyone under the age of eighteen (18) years, or any other age limit sets out by the law of his/her country of residence. By registering or making any purchase on the Website, you confirm that you have reached the age of majority in your country of residence.
3. Cookies
Our Website uses cookies. More information can be found in our Cookie Policy.
4. Visiting Site Outside Of United States
Visitors of the Site, please acknowledge that your information may be relocated to, stored and processed in the United States, where our central database and server operates. Laws of data protection in your country may not be identical to that of The United States. However, we assure you that we take the appropriate efforts to protect your privacy. By visiting or using the Site, you understand that your information may be relocated to our databases and those third parties with whom we present offers on the Site.
5. Use Made Of Your Personal Data?
Whenever we process your personal data, we do so on the basis of a lawful "justification" (or legal basis) for processing. In the majority of cases, the processing of your personal data will be justified on one of the following bases: a. processing is necessary to perform a contract with you or take steps that you have requested in order to enter into a contract (e.g., sale contract); b. processing is necessary for us to comply with a legal obligation; c. processing is in our legitimate interests as a business, and our interests are not overridden by your interests, fundamental rights or freedoms. Our legitimate interests may include our interest in using customer and Website user personal data to conduct and develop our business activities (including by carrying out standard marketing activities), with current and potential customers and Website users; and in establishing, exercising or defending legal claims; or d. processing is based on your prior explicit consent, such as segmented and customized marketing activities.
6. Disclosure Of Your Personal Data
We may disclose your personal data to any of our affiliate companies, or to our service providers who have a legitimate interest in receiving your personal data, specifically and exclusively in order to assist us in providing the services we offer, processing transactions, fulfilling requests for information, receiving and sending communications, updating marketing lists, analysing data, providing support services or in performing other tasks, from time to time. For the avoidance of doubt, we will get your express opt-in consent before we share your personal data with any third-party company other than Frantzi for marketing purposes. Your personal data will be accessible by authorized personnel of Frantzi and affiliated companies, and service providers acting on our behalf on a need-to-know basis. We may also share your personal data with third parties in connection with potential or actual sale or restructuring of our company or any of our assets, or those of any associated company, in which case personal data held by us about our users may be one of the transferred assets. We will also respond to requests for personal data where required by to do so by law, or when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, request from a regulator or any other legal process served on us.
7. Security
We have adopted security measures to protect personal data against accidental or unlawful destruction, accidental loss, alteration, unauthorized disclosure or access. For the best possible protection of your personal data outside the limits of our control, your device should be protected (such as by updated antivirus systems) and your internet service provider should take appropriate measures for the security of network data transmission (such as, for example, firewalls and anti-spam filtering). While we take reasonable steps to protect your personal data, we cannot guarantee that the personal data you disclose to us will be 100% secure. You accept the inherent security implications of dealing on-line over the Internet and will not hold Frantzi or their processors responsible for any data breach unless it is due to our negligence.
8. Retention Of Your Personal Data
Our general approach is to retain your personal data only for as long as required to fulfil the purposes for which it was collected. We generally retain your personal data for two years from the end of our relationship or from the last contact from you, unless local law requires otherwise. However, in some circumstances we may retain personal data for longer periods of time, for instance where we are required to do so in accordance with legal, tax and accounting requirements. In specific circumstances we may also retain your personal data for longer periods of time corresponding to the applicable statute of limitations so that we have an accurate record of your dealings with us in the event of any complaints or challenges.
9. Your Rights
You have the following rights with respect to your personal data: Right to withdraw consent - where applicable, you have the right to withdraw your consent at any time. For example, if you wish to opt-out of receiving electronic marketing communications, you can change your settings in your account on the Website, use the 'unsubscribe' link provided in our emails, or otherwise contact customerservice@frantzi.com and we will stop sending you communications.